SHANGRI-LA TORONTO, Toronto – Your ideal downtown stay
Hotel Overview
Shangri-La Toronto - Luxury hotel with Lobby Lounge and spa near CN Tower
Located in downtown Toronto, Shangri-La is a 5-minute walk from Queen Street West and a 10-minute walk from the Eaton Centre. The hotel features 202 rooms and suites, rated Five Stars by Forbes Travel Guide. Amenities include a 15,000-square-foot event space with two ballrooms, one featuring a garden terrace and the other with 13 Italian crystal chandeliers. The Lobby Lounge serves a modern Canadian menu, premium teas, and a selection of wines and cocktails. Miraj Hammam Spa by Caudalie Paris offers Middle Eastern hammam and French vinotherapy treatments across 12 rooms. The state-of-the-art health club includes a 20-meter lap pool, infrared sauna, and Technogym equipment. Business facilities include a 24/7 business center and meeting rooms.
Additional perks of the hotel
- Live music daily in the Lobby Lounge - Afternoon tea service with 68 tea varieties - Private screening room for 42 guests - Pet-friendly accommodations (additional fee) - Valet parking and limousine services - UP Express train access to Pearson Airport (25-minute ride) - 24-hour room service and IT butler
Rooms & Suites
Shangri-La Toronto offers 202 rooms and suites with floor-to-ceiling windows providing views of University Avenue or downtown landmarks. Premier Rooms feature marble-clad bathrooms with walk-in showers and deep-soaking tubs. One Bedroom Suites include separate living rooms with convertible sofa beds and guest bathrooms. The Shangri-La Suite spans 2,200 square feet with two en-suite bedrooms, a dining room, and panoramic city views. All accommodations include Nespresso machines, minibars, and 46-inch LCD TVs.
Other conveniences
- Heated bathroom floors and mirror-embedded televisions - Walk-in wardrobes in suites - Lululemon yoga mats on request - Wireless charging stations - Electronic in-room lockers - 300-600 thread count linens - Ironing facilities and trouser presses - Soundproofed rooms with free Wi-Fi
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Internet access
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Cycling
- Yoga class
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Tea and coffee facilities
- Turndown service
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- iPad
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel was perfect for family vacations, offering spacious and modern rooms. The service was top-notch with staff going above and beyond to fulfill every request. Its ideal location in the heart of the CBD provided easy access to restaurants, bars, and popular attractions. Although the dining options were not up to par, the overall experience was wonderful.
The hotel offers spacious and well-furnished rooms but lacks in service quality. The location is superb for exploring Toronto, with easy access to public transportation.
I was amazed by the visually stunning bathroom with floor-to-ceiling glass everywhere, an iPad offering a great view, and the overall luxurious, clean, and spacious rooms with outstanding bedding and pillows. The service was top-notch, catering to our every whim, from arranging an airport express train to booking a private tour for Niagara Falls. The location, bordering the financial district and just a short walk to the shopping center, was fantastic. The dining experience, though of high quality, appeared a bit expensive. The facilities, including a large pool, hot tub, cozy cabanas, sauna, and steam, were beautifully well-kept.
My stay at the hotel was absolutely luxurious and comfortable, with excellent rooms and perfect service. The location was breathtaking, although it could get busy in the evenings. The dining options were high quality, but slightly repetitive after a few days. Overall, a great experience with just a few minor hiccups.
My stay at the hotel was simply breathtaking; the rooms were beautiful, spacious, clean, and incredibly comfortable. The service was outstanding, with staff going above and beyond to ensure every request was fulfilled. The location, on the edge of Toronto's downtown area, was great for exploring nearby restaurants, shopping, and entertainment options. The dining experience was very good, although it did get a bit repetitive after a few days. Overall, a luxurious stay worth every dollar spent.
I had a very pleasant stay at the hotel. The staff was incredibly polite and professional, making my experience truly enjoyable. The fitness center was great, although it was missing some equipment. The cleanliness could have been better, but overall, it was a fantastic hotel.
From the quick check-in process to the escort service to the elevator, my stay was top-notch. The rooms were beautifully appointed with modern features like remote-controlled sheers and blinds, although the absence of a tub was a minor drawback.
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